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Qualifications, Experiences and Educations SUMMARY OF QUALIFICATIONS
* Eight years of experience in technical support, quality control, manufacturing, project management of computer industry. * Two years of experience in human resources management. * Three years of experience in software development * Excellent organizational and communication skills. * Extensive technical experience from technician to project manager. * Self-starter, action-oriented individual capable of independent decision-making, analytical & problem solving. PROFESSIONAL ACHIEVEMENTS Computer Programming: * Repairing & trouble-shooting of personal computers and its peripheral devices. * Installation & technical support of computer networking, TCP/IP, ADSL, hubs & switch, CISCO router. * Administration & management of Lotus Domino, Windows9x/NT/ 2000. HP-UNIX. * Coding, system analysis, implementation and software project management. Languages: Microsoft Visual Basic/Visual C++, Java, Oracle Developer, UNIX, Java. Database: Microsoft Access, SQL, Oracle DBA. WEB development: HTML, ASP, Dream waves, FrontPages, Photoshop. * Experiences of software development and WEB sites project. Technical Support: * Both hardware and software technical support of IBM compatible computers, includes hardware/software of installation, trouble-shooting, analysis, and repairing * Technical telephone support organization to effective personal computer products. * Experience to manage of call center and Return Merchandises Authorization services. * Hardware/software component compatibility test, technical date base management. Quality Control: * Notebook computer and peripheral devices production quality control, analysis, and audits. * Established the initial quality assurance/quality control system at electronic factory. * Experience in complete certification processing in ISO9001 and ISO 14000. * New model quality assurance development from designing, verification, and quality testing, processing audits. Subcontract quality management. ISO internal audits. Manufacturing Management: * Managed 50 employees in computer peripheral production assembling lines. * Supervised 4 engineers and supervisors in manufacturing and quality control. * Achieved the production target and requirement of quality standard before deadline. * Prepared all monthly production and quality reports, equipment management. * Experience in implementation of production schedule, logistics, and supply-chain management at electronic factory. Project Management: * New model of notebook OEM computer project development with Compaq. Experiences in model of Storm, Links and Armada. * Server Cases and power supply of INTEL OEM project management. Experience in model of Hudson. * OEM desktop computer project management of ISPIRATI with IBM. * Implementation of model specification, consult with customer on project requirements, production and quality audits, schedules, and customer services. EMPLOYMENT HISTORY4/2000 - 6/2003 Canada Cotec Advance Co. Product Engineer/Manager Marketing and Product Sales, Vendor quality assurance/ audits, project management, customer services 11/1999 - 2/2000 Enlight Corporation Taiwan Project Coordinator New model of OEM computer project development with INTEL in srver cases and power supply. Experiences in model of "Hudson". * Implementation of model specification,supply chain management,logistics processing, project management with Research & development, Purchasing, quality assurance, and warehouse; consult with customer on project requirements, production and quality audits, schedules, and customer services. 6/1999 - 11/1999 COMPAQ Corp. Taiwan EMC Porject Manager COMPAQ series product import/Electromegic inspection/Lab testing/Engineering document edits, COMPAQ catalog and menu review, Project management 12/1995 - 2/1999 Inventec Corp. Taiwan Quality Assurance Manager Notebook computer and peripheral devices production quality control, analysis, and audits. * Established the initial quality assurance/quality control system at electronic factory. * Experience in complete certification processing in ISO9001 and ISO 14000.ISO internal audits. * New model quality assurance development from designing, verification, and quality testing, processing audits. Subcontract quality management, logistics, forcasts and planning of production & manufacturing. *New model of notebook OEM computer project development with Compaq. Experiences in model of Storm, Links and Armada. * Coding, system analysis, hardware/software component testing/implementation and software project management. Languages: Microsoft Visual Basic/Visual C++, Database: Microsoft Access, SQL. 7/1994 - 7/1995 Ampac Inc. U.S.A. San Jose/USA Technical Support Engineer Both hardware and software technical support of IBM compatible computers, includes hardware/software of installation, trouble-shooting, analysis, and repairing. * Technical telephone support organization to effective personal computer products. * Experience to manage of call center and Return Merchandises Authorization services. * Hardware/software component compatibility test, technical database & WEB management. EDUCATION BA Speech & Communication, University of Hawaii--- Hawaii BS Computer Technology, Excelsior College of New York University--- New York AS Electrical Engineering, China Institute of Technology--- Taiwan |
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Autobiography My name is |
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Computer Skills and Activity Computer Skills---
DOS, Windows95/98/2000, Netware/NT, Internet, MS-Office Software, Data Base, Visual Basic, C/C++ Programming design. Unix, TCP/IP, Homepage design,HTML,SQL, Access, ASP, Photoshop, Corel Draw, OracleDBA/Development 2000. MCSE training. Lotus R5.development training. Languages--- English, Chinese, Mandarin Activity--- Member, The international of Lions Clubs. |
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